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RESOLVED - A small group of South Whidbey telephone customers may be experiencing phone outages when trying to make a long distance call outside of the Whidbey Telecom network. Some 800 numbers may also be affected. This outage is part of an AT&T/Ziply outage and is outside of Whidbey Telecom control.
Network maintenance scheduled for areas of South Whidbey on Wednesday, April 21 beginning at 11:55 pm through Thursday, April 22 12:20 am. Downtime should be 15 minutes or less. BiG GiG customers will experience a brief loss of internet and/or phone service. If you have any questions, please contact Tech Support at 360-321-TECH (8324).
This content is provided for information purposes only. All information included herein is subject to change without notice. Whidbey Telecom is not responsible for any direct or indirect damages, arising from or related to use or reliance of the below content.
The following are a list of resources and websites with the most up-to-date information on COVID-19 and public health concerns.
Whidbey Telecom participates in the Federal Lifeline program and Tribal Link-Up program. Under the Lifeline program, qualifying low-income consumers receive a discount off of the monthly rate for residential voice or broadband service.
Lifeline ProgramReliable communications are critical during this time, and we understand the importance of staying connected. We are committed and ready to do our part to help keep our community safe and support our local economy.
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Events Calendar