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RESOLVED - A small group of South Whidbey telephone customers may be experiencing phone outages when trying to make a long distance call outside of the Whidbey Telecom network. Some 800 numbers may also be affected. This outage is part of an AT&T/Ziply outage and is outside of Whidbey Telecom control.
Network maintenance scheduled for areas of South Whidbey on Wednesday, April 21 beginning at 11:55 pm through Thursday, April 22 12:20 am. Downtime should be 15 minutes or less. BiG GiG customers will experience a brief loss of internet and/or phone service. If you have any questions, please contact Tech Support at 360-321-TECH (8324).
Our long distance service includes intrastate, interstate and international calling. We offer several options for making long distance calls, so you can choose the option that fits your unique business needs. You can bundle minutes with PureConnect or choose our super-flexible Anytime, Anywhere program.
This bundled-minute plan makes it easy to call anywhere in the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands for one low rate. Choose up to 5,000 minutes per month. Five percent of PureConnect profits go directly to local charities on Whidbey Island.
Do you use long-distance infrequently on your landline or rely on your mobile phone to place long-distance calls? The Anytime, Anywhere plan is right for you! Pay no monthly fee and only pay for the calls you place.
The future of voicemail is here. With SmartMail, our voicemail service, you can now have your voicemail messages emailed to your computer or your smart phone. You can also control your voicemail account either by telephone or through the Internet. Choose from two packages to fit your needs.
SmartMail Tips & FAQsWhen you’re unable to answer the phone, you don’t have to worry. With our Smartmail Flex plan, callers can leave a message for you. Retrieve your messages on your phone, over the internet, or even have them emailed to you.
Get all the features of the SmartMail Flex plan plus ten additional voicemail features, up to nine sub-voicemail boxes, custom rules, and voicemail scheduling options.