Essential Services

Your Whidbey Telecom Team continues to operate under the State of Washington’s essential services guidelines. Our field technicians may establish, support or repair service as needed. We are prioritizing service calls for emergency services, essential tele-healthcare workers, and other critical services providers. Please alert us to any developing situation you may have. We are here …

Read more

Email Setup Instructions for Mac Thunderbird

When you see the word username, that should be your actual email address. For example, if your address is johndoe@whidbey.net, your username would be johndoe@whidbey.net; if your address is johndoe@whidbey.com, your username would be johndoe@whidbey.com; if your address is johndoe@pointroberts.net, your username would be johndoe@pointroberts.net, etc. These setting should be the same for all versions …

Read more

Email Setup Instructions for Mac Outlook

When you see the word username, that should be your actual email address. For example, if your address is johndoe@whidbey.net, your username would be johndoe@whidbey.net; if your address is johndoe@whidbey.com, your username would be johndoe@whidbey.com; if your address is johndoe@pointroberts.net, your username would be johndoe@pointroberts.net, etc. 1. Click the Tools menu and select Accounts… 2. …

Read more

Email Setup Instructions for Windows Thunderbird

When you see the word username, that should be your actual email address. For example, if your address is johndoe@whidbey.net, your username would be johndoe@whidbey.net; if your address is johndoe@whidbey.com, your username would be johndoe@whidbey.com; if your address is johndoe@pointroberts.net, your username would be johndoe@pointroberts.net, etc. 1. Click the Tools menu and select Account Settings. …

Read more

Email Setup Instructions for Windows Outlook

When you see the word username, that should be your actual email address. For example, if your address is johndoe@whidbey.net, your username would be johndoe@whidbey.net; if your address is johndoe@whidbey.com, your username would be johndoe@whidbey.com; if your address is johndoe@pointroberts.net, your username would be johndoe@pointroberts.net, etc. 1. Click the Orange File Tab. and select E-mail …

Read more

Corporate Culture

At Whidbey Telecom, we are passionate about innovation and community. We take pride in hiring a skilled and talented workforce–men and women who are subject matter experts in their field. More importantly, our employees live and work in the communities they serve. We prioritize relationships with our customers.

Telemarketers & Solicitation

Under Washington law, residential telephone customers have the right to keep telephone solicitors from calling back. The law requires that solicitors identify themselves, their company or organization, and the purpose of the call within the first 30 seconds.

Viruses & Spyware

An antivirus is a software program used to prevent, detect, and eliminate malware and viruses. There are several companies that make anti-virus programs: Symantec makes Norton Antivirus, and McAfee has VirusScan.

WireGuard Protection Plan

With WireGuard Protection Plan, all of your interior wiring for Whidbey Telecom services are protected! WireGuard is available with our Security & Alarm or Voice products. Our HOP WiFi managed service also includes WireGuard. With WireGuard from Whidbey Telecom there is no charge for trips by our technicians to your home for repairs covered under this plan.

Get in touch

Connect with us:

Join our email list: