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RESOLVED - A small group of South Whidbey telephone customers may be experiencing phone outages when trying to make a long distance call outside of the Whidbey Telecom network. Some 800 numbers may also be affected. This outage is part of an AT&T/Ziply outage and is outside of Whidbey Telecom control.
Network maintenance scheduled for areas of South Whidbey on Wednesday, April 21 beginning at 11:55 pm through Thursday, April 22 12:20 am. Downtime should be 15 minutes or less. BiG GiG customers will experience a brief loss of internet and/or phone service. If you have any questions, please contact Tech Support at 360-321-TECH (8324).
We continue to offer basic telephone service because sometimes that’s all you really need. Our Basic Digital Voice plan includes unlimited local calling. Whether you want to call next door or the next town, we’ve got the service that’s right for you. Speak to your local Customer Service Team to learn more about ordering telephone service.
Blog: Importance of a LandlineIn addition to low cost basic monthly service, you can also choose unlimited local and long-distance calling with our Digital Premium Voice service. We offer useful calling features such as SmartMail Voicemail, Caller ID, Call Forwarding, and more. Give us a call today and we’ll help you choose the service that is right for your home.
Get connected and stay connected, thanks to our 100% underground cable network and local, 24/7 support.
You may be eligible for discounted phone service. The Federal Lifeline Program is a government benefit program under which eligible low-income customers may qualify for a discount for residential local telephone service OR stand-alone internet at your primary residence.